Frequently Asked Questions

Here you can find any possible answer to your questions.

The wellness log is an online-based custom tailored program designed by professional conditioning trainers and certified nutritionists. After placing your order, you will be required to fill an online application, which covers everything we need to know to design the perfect program to suit your body type and targets.

You simply tell us your preference of training and nutrition and we design it accordingly, that includes training facility available to you, number of training days, and if you are attending any classes/sessions or willing to do so we can incorporate them in the program. You can always contact customer support throughout your program for ongoing support; we are there to answer all questions/inquiries you have along the way.

Upon ordering your customized log, you will be directed to filling in an online application, which covers everything we need to know to design the perfect program to suit your body type and targets. We then start designing your program, a conditioning trainer oversees your current program or designs one from scratch, and then accordingly the nutritionist makes the diet plan, along with other information collected through your application.

You may also choose to integrate special equipment, sessions and/or classes in your program. This process ensures maximum quality of program design, because it takes into consideration all/most variable elements affecting your overall target.

The program design process takes up to 5 business days from application submission. The hard copy (if ordered) as well as the access code required for COD option, takes an extra 2 business days to print and deliver. Our courier (Aramex) will call you to coordinate drop off, and process payment in the case of COD option.

The Wellness Log is strictly an online-based custom tailored program designed by professional conditioning trainers and certified nutritionists. Our pools of trainers and nutritionists are from different parts of the world, the system was built to cater to your needs but strictly online. That said, you can always contact us through customer support throughout your program for ongoing support, we are there to answer and coordinate all questions/inquiries you have along the way.

Health and wellbeing are more of an ongoing process rather than a target. Meaning, we have a scientific approach towards nutrition and performance and we will deliver a balanced, well-rounded program done by a team of professionals that strive to help you reach your health goals not just your scale goal. We do not make fast crash diets that leave you weak, unhealthy and are also unsustainable, and therefore we do not believe that the scale should be a dated target unless it’s a health or a performance requirement.

By focusing so much of your attention on that number in the scale, you effectively miss out on observing the other, more significant results of your efforts. You will be sleeping better, have more energy, and enjoy a boost in metabolic rate. Your cravings will dissipate, you will recover faster from exercise, and your symptoms or medical condition will have greatly improved.

Yes. The wellness log is a 100% custom tailored program designed by professional conditioning trainers and certified nutritionists. Among our pool of trainers are also pre and post natal certified ones. Once you place an order you will be required to fill an online application that covers everything we need to know to design the perfect program to suit your special needs. However, for prenatal clients we ALWAYS recommend that you get your doctor's approval to engage in exercise first and also have a trainer oversee the execution of the workout portion of the plan, which is to ensure maximum safety.

You can always contact customer support throughout your program for ongoing support; we are there to answer all questions/inquiries you have along the way.

Yes we do. Among our pool of trainers are also pre and post natal certified ones. Once you place an order you will be required to fill an online application that covers everything we need to know to design the perfect program to suit your special needs. However, for postnatal clients we recommend that you get your doctor's approval to engage in exercise first and include all precautions they advise in your application to ensure optimal program design.

You can always contact customer support throughout your program for ongoing support; we are there to answer all questions/inquiries you have along the way. We can also make adjustments to your program based on progress and/or to suite your doctor's follow up.

Please use the support button located in your online profile, we have a team of highly experienced customer support staff that is there at your discretion. hey help coordinate and act as liaison between you and the trainers, nutritionists and chiropractic doctor if needed.

Cash on delivery option is available on a per country basis; if the service is available in the provided address it will be available as an option as you are placing your order.

Yes there is, you will find a sample program provided on your profile inclusive of a typical week's diet and workout plan. You may also use the support tab to contact customer support, they would gladly answer all your questions and help coordinate and act as liaison between you and our nutritionist for further clarifications.

As much as it is important to deliver a program that we know will help you reach your target fast we know that it is also critical to deliver a program you can follow. Once your order is placed you will be required to fill an online application, which covers everything we need to know to design the perfect program to suit your body type, targets and accommodate your preferences.

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